Shipping policy

Shipping Policy

At ZUZU Steps, we offer delivery across Pakistan and to the United States.

Delivery Within Pakistan

  • Estimated delivery: 2–3 business days.

  • Shipping charges: Free delivery across Pakistan.

Delivery to the United States

  • Estimated delivery: 3–5 business days.

  • Shipping charges: Apply and are displayed at checkout before you complete your purchase.

Delivery Estimates

Business days exclude weekends and public holidays. Delivery times are estimates and may be affected by courier delays, customs clearance or other circumstances beyond our control.

Delivery Details

Please provide a complete and accurate delivery address and contact information when placing your order. If you notice an error, contact us as soon as possible at info@zuzusteps.com.

Customs and Import Charges

Orders shipped to the United States may be subject to customs duties or import taxes. Unless included at checkout, these charges are the customer’s responsibility.

Shipping Support

If your order has not arrived within the estimated delivery period, email info@zuzusteps.com with your order number so we can assist you.